/*
 * 3by400 client support area v3 (JoomHelpdesk 6.4.1 front end) -- managed by deploy-support-v3.php (STAGING).
 * Loaded only by the com_joomhelpdesk wrapper overrides (templates/yootheme/html/com_joomhelpdesk/ticket/*.php)
 * and the com_users profile override (templates/yootheme/html/com_users/profile/edit.php, deploy-support-profile-v1d).
 * Every rule is scoped to .tb4-sp (wrapper root) or body:has(.tb4-sp), so nothing leaks to other pages.
 * Built from Mockup Bot's deploy-support-v3 (page-support-*-v3.css), re-targeted at the real JoomHelpdesk markup.
 * Brand: green #3DB54A, lime #9FCC45, yellow #D7DF28, ink #231F20. Fonts: /images/home-v4/fonts.
 * deploy-kb-icons-v1b: also linked on the KB view (view=kb) by templates/yootheme/html/com_joomhelpdesk/kb/snippet_cat.php;
 * only the .kb-catcard .kb-cat-ic rules at the end apply there (no .tb4-sp wrapper on that page).
 * deploy-kbsearch-depticons-v1: also linked on every KB view with a search box (kb/snippet_search.php, incl. the results
 * page); the self-contained .tb4-kbsearch / .tb4-sr-only / .tb4-kb-results rules at the end apply there.
 * deploy-support-copy-v1: approved copy elements (empty state, waiting / reopen / close helpers, urgent card, subject /
 * upload helpers, department one-liners) at the end. deploy-guest-track-off-v1: the guest Track box is gone from the HTML,
 * so its two .tb4-track-txt rules were removed; the login field icon rules are appended at the very end.
 * PENDING COPY: html:not(.annot) hides .pm-pend-copy / .pm-pend (?annot shows them), as on the rest of staging.
 */
@font-face { font-family: "Lato"; src: url("/images/home-v4/fonts/Lato-Regular.ttf") format("truetype"); font-weight: 400; font-style: normal; font-display: swap; }
@font-face { font-family: "Lato"; src: url("/images/home-v4/fonts/Lato-Bold.ttf") format("truetype"); font-weight: 700; font-style: normal; font-display: swap; }
@font-face { font-family: "Lato"; src: url("/images/home-v4/fonts/Lato-Black.ttf") format("truetype"); font-weight: 900; font-style: normal; font-display: swap; }
@font-face { font-family: "Libre Baskerville"; src: url("/images/home-v4/fonts/LibreBaskerville-VariableFont_wght.ttf") format("truetype"); font-weight: 400 700; font-style: normal; font-display: swap; }

/* ---------- page level (support views only) ---------- */
html:has(.tb4-sp), body:has(.tb4-sp) { overflow-x: clip; }
body:has(.tb4-sp) #tm-main.uk-section { padding-top: 0 !important; padding-bottom: 0 !important; }

/* ---------- root ---------- */
.tb4-sp {
  --green: #3DB54A; --green-dk: #2f8f3a; --green-ink: #1f6f2a; --lime: #9FCC45; --yellow: #D7DF28;
  --ink: #231F20; --ink-soft: #3a3637; --muted: #5c5856; --line: #e6e4e1; --tint: #F3F8E6; --white: #fff;
  --serif: "Libre Baskerville", Georgia, serif; --sans: "Lato", "Helvetica Neue", Arial, sans-serif;
  --gut: max(40px, calc((100vw - 1200px) / 2));
  display: block; margin: 0; padding: 0; color: var(--ink); font-family: var(--sans); font-size: 16px; line-height: 1.5;
  -webkit-font-smoothing: antialiased; box-sizing: border-box;
}
.tb4-sp *, .tb4-sp *::before, .tb4-sp *::after { box-sizing: border-box; }
.tb4-sp > section { position: relative; width: 100vw; max-width: 100vw; margin-left: calc(50% - 50vw); margin-right: calc(50% - 50vw); padding-left: var(--gut); padding-right: var(--gut); }
/* YOOtheme uses condensed UPPERCASE type: reset inside the support views */
.tb4-sp :is(h1, h2, h3, h4, h5, h6, p, a, span, strong, b, em, li, label, th, td, button, .btn, legend, small, input, select, textarea, .nav-link, .dropdown-item) {
  text-transform: none !important; letter-spacing: normal; font-family: var(--sans) !important;
}
.tb4-sp :is(h1, h2, h3, h4, h5, h6) { color: var(--ink); font-weight: 700 !important; font-style: normal; line-height: 1.2; }
.tb4-sp :is(.sp-h1, .sp-h2, .spt-h2, .snt-h2, .lp-cta-h, .snt-time-h) { font-family: var(--serif) !important; }
.tb4-sp a { color: var(--green-dk); }
.tb4-sp a:hover { color: var(--green-ink); }
.tb4-sp img { max-width: 100%; }

/* ---------- PENDING COPY (hidden unless ?annot) ---------- */
html:not(.annot) .tb4-sp .pm-pend-copy, html:not(.annot) .tb4-sp .pm-pend { display: none !important; }
html.annot .tb4-sp .pm-pend-copy { outline: 2px dashed rgba(255,120,80,.8); outline-offset: 3px; }
html.annot .tb4-sp .pm-pend { display: inline-block; vertical-align: middle; margin-left: 6px; padding: 3px 7px; border-radius: 4px; background: #ff7850; color: #fff; font: 900 10px/1.2 var(--sans); letter-spacing: .06em; font-style: normal; }

/* ---------- buttons (site style) ---------- */
.tb4-sp .btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; font-family: var(--sans); font-weight: 700; line-height: 1.1; border-radius: 6px; border: 1.5px solid transparent; cursor: pointer; text-decoration: none !important; box-shadow: none; }
.tb4-sp .btn-primary, .tb4-sp .btn-success { background: var(--green); border-color: var(--green); color: #fff; }
.tb4-sp .btn-primary:hover, .tb4-sp .btn-success:hover { background: var(--green-dk); border-color: var(--green-dk); color: #fff; }
.tb4-sp .btn-secondary, .tb4-sp .btn-light, .tb4-sp .btn-info, .tb4-sp .btn-danger, .tb4-sp .btn-outline-secondary, .tb4-sp .sp-btn-light { background: #fff; color: var(--ink); border-color: #b7b3ae; }
.tb4-sp .btn-secondary:hover, .tb4-sp .btn-light:hover, .tb4-sp .btn-info:hover, .tb4-sp .btn-danger:hover, .tb4-sp .btn-outline-secondary:hover, .tb4-sp .sp-btn-light:hover { background: #F4F4F2; color: var(--ink); border-color: #8a8582; }
.tb4-sp .btn-outline-primary { background: #fff; color: var(--green-ink); border-color: var(--green); }
.tb4-sp .btn-outline-primary:hover { background: var(--tint); color: var(--green-ink); }
.tb4-sp > section .btn-primary, .tb4-sp > section .btn-secondary { min-height: 48px; padding: 13px 20px; font-size: 15px; }
.tb4-sp .btn-link { color: var(--muted); }
/* BEGIN btn-focus-fix (same fix as pages-v8b.css, scoped to the support views) */
.tb4-sp .btn.btn-primary:focus,
.tb4-sp .btn.btn-primary:focus-visible,
.tb4-sp .btn.btn-primary.focus,
.tb4-sp .btn.btn-primary:active,
.tb4-sp .btn.btn-primary.active,
.tb4-sp .btn.btn-primary:not(:disabled):not(.disabled):active,
.tb4-sp .btn.btn-primary:not(:disabled):not(.disabled).active,
.tb4-sp .show > .btn.btn-primary.dropdown-toggle {
  background-color: var(--green) !important;
  background-image: none !important;
  color: #fff !important;
  border-color: var(--green) !important;
}
.tb4-sp .btn.btn-primary:focus,
.tb4-sp .btn.btn-primary:focus-visible,
.tb4-sp .btn.btn-primary.focus {
  outline: 0 !important;
  box-shadow: 0 0 0 3px rgba(61,181,74,.35) !important;
}
.tb4-sp .btn.btn-primary:focus-visible {
  outline: 2px solid var(--green) !important;
  outline-offset: 2px;
}
/* END btn-focus-fix */
.tb4-sp .btn:not(.btn-primary):focus-visible { outline: 2px solid var(--green); outline-offset: 2px; box-shadow: none; }

/* ---------- header band (logged in) ---------- */
.tb4-sp .sp-top { background: #fff; padding-top: 34px; padding-bottom: 0; border-bottom: 1px solid var(--line); }
.tb4-sp .crumbs { margin: 0 0 18px; font-size: 13px; color: var(--muted); }
.tb4-sp .crumbs a { color: var(--green-dk); font-weight: 700; text-decoration: none; }
.tb4-sp .crumbs span { margin: 0 6px; color: #b7b3ae; }
.tb4-sp .sp-top-row { display: flex; align-items: flex-end; justify-content: space-between; gap: 24px; flex-wrap: wrap; }
.tb4-sp .sp-top-copy { min-width: 0; flex: 1 1 420px; }
.tb4-sp .sp-top .sp-h1 { margin: 0 0 8px; font-size: clamp(30px, 3.4vw, 44px); line-height: 1.12; letter-spacing: -.015em; overflow-wrap: anywhere; }
.tb4-sp .sp-who { margin: 0; font-size: 15px; color: var(--muted); }
.tb4-sp .sp-who b { color: var(--ink); }
.tb4-sp .sp-who a { font-weight: 700; margin-left: 10px; white-space: nowrap; }
.tb4-sp .snt-sub { margin: 0 0 8px; font-size: 17px; color: var(--ink-soft); }
.tb4-sp .sp-subnav { display: flex; gap: 4px; margin-top: 26px; overflow-x: auto; }
.tb4-sp .sp-subnav a { display: inline-flex; align-items: center; padding: 14px 16px 13px; font: 700 15px/1 var(--sans); color: var(--muted); border-bottom: 3px solid transparent; white-space: nowrap; text-decoration: none; }
.tb4-sp .sp-subnav a.is-active { color: var(--ink); border-bottom-color: var(--green); }
.tb4-sp .spt-newbtn { font-size: 17px !important; padding: 16px 26px !important; min-height: 56px !important; margin-bottom: 6px; box-shadow: 0 12px 24px -12px rgba(61,181,74,.7); }
.tb4-sp .sp-top-row > .btn { margin-bottom: 6px; }

/* ---------- tinted work band + cards ---------- */
.tb4-sp .sp-work { background: var(--tint); padding-top: 40px; padding-bottom: 72px; }
.tb4-sp .sp-card { background: #fff; border-radius: 14px; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 14px 30px -18px rgba(35,31,32,.28); }
.tb4-sp .sp-approved { color: var(--ink-soft); font-weight: 700; }

/* ---------- help strip ---------- */
.tb4-sp .sp-helpstrip { background: #fff; padding-top: 44px; padding-bottom: 44px; border-top: 1px solid var(--line); }
.tb4-sp .sp-helpstrip-inner { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 18px; }
.tb4-sp .sp-hs { display: flex; gap: 14px; align-items: flex-start; padding: 20px; border-radius: 12px; background: #FAFAF8; border: 1px solid #ececec; }
.tb4-sp .sp-hs-ic { width: 44px; height: 44px; border-radius: 10px; background: var(--tint); flex: 0 0 auto; position: relative; }
.tb4-sp .sp-hs-ic::after { content: ""; position: absolute; inset: 14px; border-radius: 3px; background: var(--green); }
.tb4-sp .sp-hs b { display: block; font-size: 16px; color: var(--ink); margin-bottom: 4px; }
.tb4-sp .sp-hs p { margin: 0; font-size: 14.5px; line-height: 1.5; color: var(--muted); }
.tb4-sp .sp-hs a { font-weight: 700; }

/* ---------- login (logged out) ---------- */
.tb4-sp .spl-hero { display: grid; grid-template-columns: minmax(0, 1fr) 460px; gap: 64px; align-items: start; padding-top: 56px; padding-bottom: 72px; background: #fff; }
.tb4-sp .eyebrow { margin: 0 0 10px; font-size: 12px; font-weight: 700; letter-spacing: .12em !important; text-transform: uppercase !important; color: var(--green-dk); }
.tb4-sp .spl-hero .sp-h1 { font-size: clamp(38px, 4.4vw, 58px); line-height: 1.06; margin: 0 0 18px; letter-spacing: -.015em; }
.tb4-sp .spl-hero .subhead { max-width: 42ch; font-size: 18px; line-height: 1.55; margin: 0 0 24px; color: var(--ink-soft); }
.tb4-sp .spl-steps { list-style: none; margin: 0 0 24px; padding: 0; display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px; max-width: 640px; }
.tb4-sp .spl-steps li { display: flex; gap: 12px; align-items: flex-start; padding: 16px 14px; border-radius: 12px; background: #fff; border: 1px solid #ececec; }
.tb4-sp .spl-steps i { flex: 0 0 auto; width: 30px; height: 30px; border-radius: 50%; background: var(--green); color: #fff; display: grid; place-items: center; font: 900 14px/1 var(--sans); font-style: normal; }
.tb4-sp .spl-steps b { display: block; font-size: 15.5px; margin: 4px 0 3px; }
.tb4-sp .spl-steps span { font-size: 13.5px; line-height: 1.4; color: var(--muted); }
.tb4-sp .spl-reply { margin: 0 0 14px; font-size: 18px; }
.tb4-sp .spl-contact, .tb4-sp .spl-noacct { margin: 0 0 12px; max-width: 600px; padding: 14px 16px; border-radius: 10px; background: #fff; border: 1px solid #ececec; border-left: 5px solid var(--lime); font-size: 15px; line-height: 1.5; color: var(--ink-soft); }
.tb4-sp .spl-contact a, .tb4-sp .spl-noacct a { font-weight: 700; text-decoration: underline; text-underline-offset: 3px; }
.tb4-sp .spl-side { min-width: 0; }
/* the component's login card */
.tb4-sp-login .sp-jhd .row { display: block; margin: 0 0 18px; }
.tb4-sp-login .sp-jhd .row > [class*="col-"] { width: 100%; max-width: 100%; flex: 0 0 100%; margin: 0; padding: 0; }
.tb4-sp-login .sp-jhd .card { border: 0; border-top: 6px solid var(--green); border-radius: 14px; background: #fff; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 14px 30px -18px rgba(35,31,32,.28); }
.tb4-sp-login .sp-jhd .card-body { padding: 28px 28px 22px; }
.tb4-sp-login .sp-jhd .card h3 { font-family: var(--serif) !important; font-size: 24px; margin: 0; }
.tb4-sp-login .sp-jhd .rounded-circle { background: #231F20 !important; color: #fff !important; border-radius: 12px !important; width: 48px !important; height: 48px !important; }
.tb4-sp-login .sp-jhd .card.bg-light { border-top: 0; border: 1.5px dashed #b7c98f; box-shadow: none; }
.tb4-sp-login .sp-jhd .card.bg-light .card-body { padding: 18px 20px; }
.tb4-sp-login .sp-jhd .border-top { border-top: 1px solid var(--line) !important; }
.tb4-sp-login .sp-jhd #com-form-login .btn-primary { width: 100%; min-height: 50px; font-size: 16px; }
.tb4-sp-login .sp-jhd .form-label { font-size: 14px; font-weight: 700; color: var(--ink); }
/* KB band */
.tb4-sp .spl-kbband { background: var(--tint); padding-top: 64px; padding-bottom: 76px; border-top: 6px solid var(--green); }
.tb4-sp .spl-kb-head { display: flex; justify-content: space-between; align-items: flex-end; gap: 32px; margin-bottom: 28px; flex-wrap: wrap; }
.tb4-sp .sp-h2 { margin: 0 0 10px; font-size: clamp(26px, 2.6vw, 34px); line-height: 1.2; position: relative; padding-top: 18px; }
.tb4-sp .sp-h2::before { content: ""; position: absolute; left: 0; top: 0; width: 56px; height: 5px; border-radius: 3px; background: linear-gradient(90deg, #D7DF28, #9FCC45, #3DB54A); }
.tb4-sp .sp-lede { margin: 0; font-size: 17px; line-height: 1.6; color: var(--ink-soft); max-width: 60ch; }
.tb4-sp .spl-kb-note { margin: 0 0 16px; padding-left: 18px; }
.tb4-sp .spl-kb-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 18px; }
.tb4-sp .spl-kb { display: flex; flex-direction: column; padding: 24px 22px 20px; border-radius: 14px; background: #fff; border-top: 4px solid var(--green); color: var(--ink); text-decoration: none; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 14px 30px -18px rgba(35,31,32,.28); }
.tb4-sp .spl-kb:nth-child(4n+2) { border-top-color: var(--lime); } .tb4-sp .spl-kb:nth-child(4n+3) { border-top-color: var(--yellow); } .tb4-sp .spl-kb:nth-child(4n+4) { border-top-color: var(--green-dk); }
.tb4-sp .spl-kb-ic { width: 52px; height: 52px; border-radius: 14px; background: var(--tint); margin-bottom: 16px; display: grid; place-items: center; color: var(--green); }
.tb4-sp .spl-kb-ic svg { width: 30px; height: 30px; display: block; }
.tb4-sp .spl-kb:hover .spl-kb-ic { background: #fff; box-shadow: inset 0 0 0 2px #cfe5b5; }
.tb4-sp .spl-kb h3 { margin: 0 0 10px; font-size: 19px; line-height: 1.3; }
.tb4-sp .spl-kb small { font: 800 14px/1 var(--sans); color: var(--green-dk); margin-top: auto; }
/* dark contact band */
.tb4-sp .lp-cta { background: #231F20; padding-top: 64px; padding-bottom: 64px; overflow: hidden; border-top: 6px solid var(--green); }
.tb4-sp .lp-cta-inner { display: flex; align-items: center; justify-content: space-between; gap: 40px; }
.tb4-sp .lp-cta p { margin: 0 0 6px; font-size: 17px; line-height: 1.5; color: #c9c6c3; max-width: 56ch; }
.tb4-sp .lp-cta .sp-approved { color: #fff; }
.tb4-sp .lp-cta-h { margin: 0 0 12px; font-size: clamp(26px, 2.8vw, 34px); line-height: 1.2; color: #fff !important; }
.tb4-sp .lp-cta-reach { margin-top: 16px !important; display: flex; flex-wrap: wrap; gap: 10px 14px; align-items: center; font-size: 15px !important; font-weight: 700; }
.tb4-sp .lp-cta-reach a { color: #9FCC45; }
.tb4-sp .lp-cta-reach span { color: #6b6764; }
.tb4-sp .lp-cta .btn-primary { font-size: 17px; padding: 17px 30px; }

/* ---------- My tickets ---------- */
.tb4-sp .spt-card { padding: 26px 28px 18px; }
.tb4-sp .spt-h2, .tb4-sp .snt-h2 { margin: 0 0 18px; font-size: 24px; line-height: 1.2; }
.tb4-sp .spt-bar { display: flex; justify-content: space-between; align-items: center; gap: 20px; flex-wrap: wrap; padding-bottom: 6px; }
.tb4-sp .spt-tabs { display: inline-flex; flex-wrap: wrap; gap: 4px; padding: 4px; border-radius: 999px; background: #F4F4F2; }
.tb4-sp .spt-tabs a { display: inline-flex; align-items: center; gap: 8px; padding: 10px 16px; border-radius: 999px; font: 800 15px/1 var(--sans); color: var(--muted); text-decoration: none; }
.tb4-sp .spt-tabs a i { font-style: normal; min-width: 22px; height: 22px; padding: 0 6px; border-radius: 11px; background: #e1dfdc; color: var(--ink-soft); display: grid; place-items: center; font-size: 12.5px; }
.tb4-sp .spt-tabs a.is-active { background: #fff; color: var(--ink); box-shadow: 0 1px 3px rgba(35,31,32,.15); }
.tb4-sp .spt-tabs a.is-active i { background: var(--green); color: #fff; }
.tb4-sp .spt-lower { display: grid; grid-template-columns: 1.4fr 1fr; gap: 24px; margin-top: 30px; align-items: start; }
.tb4-sp .spt-legend { padding: 22px 24px; border-radius: 14px; background: #fff; border: 1px solid #e3ecd0; }
.tb4-sp .spt-legend ul { list-style: none; margin: 10px 0 0; padding: 0; display: grid; gap: 10px; font-size: 14px; color: var(--muted); }
.tb4-sp .st { display: inline-flex; align-items: center; gap: 7px; padding: 6px 11px 6px 9px; border-radius: 999px; font: 800 13px/1 var(--sans); white-space: nowrap; margin-right: 8px; }
.tb4-sp .st-new { background: #EEEDEB; color: #3a3637; } .tb4-sp .st-open { background: #E3F4E5; color: #1f6f2a; } .tb4-sp .st-wait { background: #F4F7C9; color: #4a4d0c; } .tb4-sp .st-closed { background: #fff; color: #5c5856; box-shadow: inset 0 0 0 1.5px #cfccc8; }
/* the component's filter bar + table */
.tb4-sp-list .sp-jhd #joomhelpdeskFormTS { margin-top: 12px !important; }
.tb4-sp-list .sp-jhd .rounded-3.border { border: 0 !important; border-radius: 0 !important; overflow: visible !important; }
.tb4-sp-list .sp-jhd table.table { width: 100%; border-collapse: collapse; margin: 0; background: #fff; }
.tb4-sp-list .sp-jhd table.table thead th { background: #fff !important; font: 900 11.5px/1 var(--sans) !important; letter-spacing: .12em !important; text-transform: uppercase !important; color: #8a8582 !important; border-bottom: 1px solid var(--line); padding: 14px 12px !important; }
.tb4-sp-list .sp-jhd table.table td { padding: 16px 12px !important; border-top: 1px solid #efedea; vertical-align: middle; font-size: 15px; color: var(--ink-soft); }
.tb4-sp-list .sp-jhd table.table tbody tr:hover td { background: #FAFCF5; }
.tb4-sp-list .sp-jhd table.table td a { color: var(--ink) !important; font-weight: 700; font-size: 16.5px; }
.tb4-sp-list .sp-jhd .pagination__wrapper { font-size: 14px; color: var(--muted); padding-top: 12px; border-top: 1px solid #efedea; }

/* ---------- status / priority pills from the component (list + detail) ---------- */
.tb4-sp .sp-jhd .badge { display: inline-flex; align-items: center; gap: 6px; padding: 6px 11px; border-radius: 999px; font: 800 13px/1 var(--sans); }
.tb4-sp .sp-jhd .badge.bg-success { background: #E3F4E5 !important; color: #1f6f2a !important; }
.tb4-sp .sp-jhd .badge.bg-warning { background: #F4F7C9 !important; color: #4a4d0c !important; }
.tb4-sp .sp-jhd .badge.bg-primary { background: var(--green) !important; color: #fff !important; }
.tb4-sp .sp-jhd .badge.bg-info { background: #EEEDEB !important; color: #3a3637 !important; }
.tb4-sp .sp-jhd .badge.bg-secondary { background: #e1dfdc !important; color: var(--ink-soft) !important; }

/* ---------- component chrome inside the wrapper ---------- */
.tb4-sp .sp-jhd .form-control, .tb4-sp .sp-jhd .form-select, .tb4-sp .sp-jhd input[type="text"], .tb4-sp .sp-jhd input[type="password"] {
  font: 500 16px/1.4 var(--sans); color: var(--ink); background-color: #fff; border: 1.5px solid #cfccc8; border-radius: 8px; min-height: 46px; padding: 10px 12px; box-shadow: none; max-width: 100%;
}
.tb4-sp .sp-jhd .form-select-sm { min-height: 40px; padding: 6px 34px 6px 10px; font-size: 15px; }
.tb4-sp .sp-jhd .form-control:focus, .tb4-sp .sp-jhd .form-select:focus, .tb4-sp .sp-jhd input:focus { outline: 3px solid rgba(61,181,74,.35); border-color: var(--green); box-shadow: none; }
.tb4-sp .sp-jhd .input-group-text { background: #F4F4F2; border: 1.5px solid #cfccc8; border-right: 0; border-radius: 8px 0 0 8px; color: var(--muted); }
.tb4-sp .sp-jhd .input-group > .form-control { border-radius: 0 8px 8px 0; }
.tb4-sp .sp-jhd label, .tb4-sp .sp-jhd .form-label { font-size: 14px; font-weight: 700; color: var(--ink); margin-bottom: 7px; display: inline-block; }
.tb4-sp .sp-jhd .form-check-label { font-weight: 400; color: var(--ink-soft); font-size: 15px; }
.tb4-sp .sp-jhd .form-group { margin: 0 0 18px; }
.tb4-sp .sp-jhd h2 { font-size: 20px; margin: 22px 0 14px; }
.tb4-sp .sp-jhd h5, .tb4-sp .sp-jhd h6 { font-size: 16px; }
.tb4-sp .sp-jhd .text-muted { color: var(--muted) !important; }
.tb4-sp .sp-jhd .dropdown-menu { border-radius: 10px; border: 1px solid var(--line); box-shadow: 0 14px 30px -18px rgba(35,31,32,.4); }
.tb4-sp .sp-jhd .dropdown-item.active, .tb4-sp .sp-jhd .dropdown-item:active { background: var(--tint); color: var(--ink); }
/* SCEditor (message editor): full width, site border */
.tb4-sp .sp-jhd .sceditor-container { width: 100% !important; max-width: 100%; border: 1.5px solid #cfccc8 !important; border-radius: 8px !important; overflow: hidden; }
.tb4-sp .sp-jhd .sceditor-container iframe, .tb4-sp .sp-jhd .sceditor-container textarea { width: 100% !important; }
.tb4-sp .sp-jhd .sceditor-toolbar { background: #FAFAF8; border-bottom: 1px solid var(--line); }
/* attachment upload */
.tb4-sp .sp-jhd .attach-dropzone { border: 2px dashed #b7c98f !important; border-radius: 12px !important; background: #FAFCF5 !important; padding: 22px !important; text-align: center; }
.tb4-sp .sp-jhd .attach-dropzone i { color: var(--green); }

/* ---------- new ticket ---------- */
.tb4-sp .snt-grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 32px; align-items: start; }
.tb4-sp .snt-form { padding: 28px 30px 24px; min-width: 0; }
.tb4-sp-open .sp-jhd #newticket > h2, .tb4-sp-open .sp-jhd .joomhelpdesk_message_details_header h2 { font-size: 13px; font-weight: 900 !important; letter-spacing: .12em !important; text-transform: uppercase !important; color: #8a8582; margin: 18px 0 12px; }
.tb4-sp-open .sp-jhd .cg-product, .tb4-sp-open .sp-jhd .cg-department { display: inline-block; vertical-align: top; margin-right: 12px; }
.tb4-sp-open .sp-jhd #jhd_product_display, .tb4-sp-open .sp-jhd #jhd_department_display { background: var(--tint); border-color: #dfe9c8; font-weight: 700; min-width: 220px; }
.tb4-sp-open .sp-jhd .input-group-text img { width: 24px; height: 24px; }
/* department / product pickers the component shows when more than one is available (markup varies: style links + cards generically) */
.tb4-sp-open .sp-jhd :is(.product, .department, .joomhelpdesk_department, .joomhelpdesk_product) { display: flex; gap: 14px; align-items: center; padding: 16px 18px; margin: 0 0 12px; border: 1.5px solid #e1dfdc; border-radius: 12px; background: #fff; }
.tb4-sp-open .sp-jhd :is(.product, .department, .joomhelpdesk_department, .joomhelpdesk_product):hover { border-color: var(--green); background: #FAFCF5; }
.tb4-sp-open .sp-jhd :is(.product, .department) a { color: var(--ink); font-weight: 800; font-size: 17px; }
.tb4-sp-open .sp-jhd .backprod { margin-right: 8px; }
.tb4-sp-open .sp-jhd #addcomment { min-height: 50px; padding: 14px 24px; font-size: 16px; }
.tb4-sp .snt-submitnote { margin: 14px 0 0; font-size: 14px; color: var(--muted); }
.tb4-sp .snt-deptnote { margin: 0 0 12px; padding-left: 18px; font-size: 14px; }
.tb4-sp .snt-side { display: flex; flex-direction: column; gap: 18px; }
.tb4-sp .snt-time { padding: 20px 22px; background: #231F20; color: #fff; border-top: 5px solid var(--lime); }
.tb4-sp .snt-time-h { margin: 0 0 8px; font-size: 19px; color: #fff !important; }
.tb4-sp .snt-time p { margin: 0; color: #e8e6e3; }
.tb4-sp .snt-tips, .tb4-sp .snt-kbp { padding: 20px 22px; }
.tb4-sp .snt-tips h3, .tb4-sp .snt-kbp h3 { margin: 0 0 10px; font-size: 16px; }
.tb4-sp .snt-tips ul { margin: 0; padding-left: 18px; font-size: 14.5px; color: var(--muted); }
.tb4-sp .snt-kbp p { margin: 0; font-weight: 700; }

/* ---------- ticket detail ---------- */
.tb4-sp .sdt-waiting { display: block; padding: 14px 18px; border-radius: 12px; background: #F4F7C9; border: 1px solid #e3e79a; color: #3d400a; margin-bottom: 22px; }
.tb4-sp-detail .sp-jhd > #jb-template, .tb4-sp-detail .sp-jhd #jb-template { height: auto !important; }
.tb4-sp-detail .sp-jhd .my-4 { margin: 0 0 12px !important; }
.tb4-sp-detail .sp-jhd .text-muted.small.mb-4 { font-size: 14px; margin-bottom: 18px !important; }
.tb4-sp-detail .sp-jhd .row { row-gap: 20px; }
.tb4-sp-detail .sp-jhd .col-md-8 > h2 { font-size: 22px; font-family: var(--serif) !important; margin: 0 0 14px; }
.tb4-sp-detail .sp-jhd #inlinereply { background: #fff; border: 0 !important; border-radius: 14px !important; padding: 22px !important; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 14px 30px -18px rgba(35,31,32,.28); }
.tb4-sp-detail .sp-jhd #inlinereply .btn { min-height: 44px; padding: 11px 18px; margin: 6px 6px 0 0; }
.tb4-sp-detail .sp-jhd .sdt-note { margin: 0 0 18px; font-size: 14px; color: var(--muted); }
.tb4-sp-detail .sp-jhd .jhd-message-card { border: 0; border-left: 4px solid var(--green); border-radius: 12px; background: #fff; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 10px 24px -18px rgba(35,31,32,.3); overflow: hidden; }
.tb4-sp-detail .sp-jhd .jhd-message-card.jhd-type-warning { border-left-color: var(--lime); }
.tb4-sp-detail .sp-jhd .jhd-message-card.jhd-type-info { border-left-color: var(--yellow); }
.tb4-sp-detail .sp-jhd .jhd-message-card .card-header { background: #fff !important; border-bottom: 1px solid #efedea; }
.tb4-sp-detail .sp-jhd .jhd-message-body { font-size: 16px; line-height: 1.6; color: var(--ink-soft); overflow-wrap: anywhere; }
.tb4-sp-detail .sp-jhd .jhd-attachment { border-radius: 10px !important; background: #FAFAF8 !important; }
.tb4-sp-detail .sp-jhd .messages_key_container .card { border-radius: 10px; border: 1px solid var(--line); background: #fff; }
.tb4-sp-detail .sp-jhd .jhd-attachments-section h5 { font-family: var(--serif) !important; font-size: 20px; }
.tb4-sp-detail .sp-jhd .jhd-attachment-card { border-radius: 12px; border: 1px solid var(--line); background: #fff; overflow: hidden; }
.tb4-sp-detail .sp-jhd .col-md-4 .card { border: 0; border-radius: 14px; background: #fff; box-shadow: 0 1px 2px rgba(35,31,32,.06), 0 14px 30px -18px rgba(35,31,32,.28); overflow: hidden; }
.tb4-sp-detail .sp-jhd .col-md-4 .card-header { background: #fff; border-bottom: 1px solid #efedea; padding: 14px 16px !important; }
.tb4-sp-detail .sp-jhd .col-md-4 .card-title { font-size: 15px; font-weight: 900 !important; }
.tb4-sp-detail .sp-jhd .col-md-4 th { font-size: 13px; font-weight: 700; color: var(--muted); padding: 10px 8px 10px 16px !important; }
.tb4-sp-detail .sp-jhd .col-md-4 td { font-size: 15px; color: var(--ink); padding: 10px 16px 10px 8px !important; }
.tb4-sp .sdt-pend { margin-top: 12px; }

/* ---------- responsive ---------- */
@media (max-width: 1100px) {
  .tb4-sp .spl-hero { grid-template-columns: minmax(0, 1fr) 400px; gap: 40px; }
  .tb4-sp .spl-steps { grid-template-columns: 1fr; }
  .tb4-sp .snt-grid { grid-template-columns: minmax(0, 1fr) 280px; gap: 24px; }
  .tb4-sp .spt-lower { grid-template-columns: 1fr; }
}
@media (max-width: 860px) {
  .tb4-sp { --gut: 20px; }
  .tb4-sp .sp-top { padding-top: 22px; }
  .tb4-sp .sp-top-row { flex-direction: column; align-items: stretch; gap: 16px; }
  .tb4-sp .sp-top-row > .btn { width: 100%; }
  .tb4-sp .sp-top-copy { flex: 1 1 auto; }
  .tb4-sp .sp-subnav { margin: 18px calc(var(--gut) * -1) 0; padding: 0 var(--gut); }
  .tb4-sp .sp-subnav a { padding: 13px 12px 12px; font-size: 14.5px; }
  .tb4-sp .sp-work { padding-top: 24px; padding-bottom: 52px; }
  .tb4-sp .spl-hero { grid-template-columns: 1fr; gap: 28px; padding-top: 28px; padding-bottom: 44px; }
  .tb4-sp .spl-hero .sp-h1 { font-size: 36px; }
  .tb4-sp-login .sp-jhd .card-body { padding: 22px 18px 18px; }
  .tb4-sp .spl-kbband { padding-top: 44px; padding-bottom: 52px; }
  .tb4-sp .lp-cta-inner { flex-direction: column; align-items: flex-start; gap: 24px; }
  .tb4-sp .lp-cta .btn-primary { width: 100%; }
  .tb4-sp .lp-cta-actions { width: 100%; }
  .tb4-sp .spt-card, .tb4-sp .snt-form { padding: 18px 14px 12px; }
  .tb4-sp .spt-tabs { display: flex; border-radius: 14px; }
  .tb4-sp .spt-tabs a { flex: 1 1 40%; justify-content: center; padding: 10px 6px; font-size: 14px; }
  .tb4-sp .snt-grid { grid-template-columns: 1fr; }
  .tb4-sp .snt-side .snt-time { order: -1; }
  /* ticket table -> stacked rows (no horizontal overflow at 390px) */
  .tb4-sp-list .sp-jhd table.table thead { display: none; }
  .tb4-sp-list .sp-jhd table.table, .tb4-sp-list .sp-jhd table.table tbody, .tb4-sp-list .sp-jhd table.table tr, .tb4-sp-list .sp-jhd table.table td { display: block; width: 100% !important; }
  .tb4-sp-list .sp-jhd table.table tr { padding: 12px 0; border-top: 1px solid #efedea; }
  .tb4-sp-list .sp-jhd table.table td { border: 0; padding: 4px 4px !important; text-align: left !important; }
  .tb4-sp-open .sp-jhd .cg-product, .tb4-sp-open .sp-jhd .cg-department { display: block; margin-right: 0; }
  .tb4-sp-open .sp-jhd #jhd_product_display, .tb4-sp-open .sp-jhd #jhd_department_display { min-width: 0; }
  .tb4-sp .sp-jhd .d-flex { flex-wrap: wrap; }
}

/* ======================================================================================================
 * deploy-support-profile-v1d additions: department tiles (JoomHelpdesk department step) and the
 * Email & password page (com_users profile override, root .tb4-sp.tb4-sp-profile). Legacy markup is not
 * hidden with CSS any more: the old hero / intro / sidebar modules are unassigned from these pages and the component
 * tab bar + login header block are removed from the HTML by the helper.
 * ====================================================================================================== */

/* ---------- department step: name-only tiles, 3 x 2 desktop, 2 across mobile ---------- */
.tb4-sp-dept .sp-jhd .proddept-card-grid { display: grid !important; grid-template-columns: repeat(3, minmax(0, 1fr)) !important; gap: 14px; margin: 10px 0 20px; }
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile { display: flex; align-items: center; min-height: 86px; margin: 0; padding: 18px 18px 18px 20px; border: 1.5px solid #cfccc8; border-left: 5px solid var(--lime); border-radius: 12px; background: #fff; box-shadow: none; cursor: pointer; transition: border-color .15s, background-color .15s; }
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile:hover { border-color: var(--green); background: var(--tint); }
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile:focus-visible { outline: 3px solid rgba(61,181,74,.45); outline-offset: 2px; border-color: var(--green); }
.tb4-sp-dept .sp-jhd .tb4-dtile-name { font: 700 16px/1.3 var(--sans); color: var(--ink); overflow-wrap: anywhere; }
.tb4-sp-dept .sp-jhd .backprod { margin-top: 4px; }

/* ---------- Email & password (com_users profile edit) ---------- */
.tb4-sp-profile .spp-grid { display: grid; grid-template-columns: minmax(0, 760px) 340px; gap: 32px; align-items: start; justify-content: start; }
.tb4-sp-profile .spp-form { padding: 30px 32px 28px; border-top: 6px solid var(--green); min-width: 0; }
.tb4-sp-profile .spp-form .spp-h2 { margin: 0 0 18px; }
.tb4-sp-profile .spp-form form { margin: 0; padding: 0; background: none; border: 0; box-shadow: none; }
.tb4-sp-profile .spp-sec { border: 0; margin: 0 0 8px; padding: 20px 0 6px; border-top: 1px solid #efedea; min-width: 0; }
.tb4-sp-profile .spp-sec legend { float: left; width: 100%; padding: 0; margin: 0 0 14px; font: 900 12px/1.2 var(--sans) !important; letter-spacing: .12em; text-transform: uppercase !important; color: #6b8a3a; }
.tb4-sp-profile .spp-sec legend + * { clear: both; }
.tb4-sp-profile .spp-sec > p { clear: both; margin: 0 0 14px; font-size: 14px; color: var(--muted); }
.tb4-sp-profile .spp-form .control-group { display: block; margin: 0 0 18px; }
.tb4-sp-profile .spp-form .control-label { width: auto; float: none; padding: 0; text-align: left; margin: 0 0 7px; }
.tb4-sp-profile .spp-form .control-label label { font-size: 14px; font-weight: 700; color: var(--ink); margin: 0; }
.tb4-sp-profile .spp-form .control-label .star, .tb4-sp-profile .spp-form .control-label .required { color: #b3261e; }
.tb4-sp-profile .spp-form .controls { margin: 0; max-width: 520px; }
.tb4-sp-profile .spp-form .form-control { font: 500 16px/1.4 var(--sans); color: var(--ink); background-color: #fff; border: 1.5px solid #cfccc8; border-radius: 8px; min-height: 46px; padding: 10px 12px; box-shadow: none; width: 100%; max-width: 100%; }
.tb4-sp-profile .spp-form .form-control:focus { outline: 3px solid rgba(61,181,74,.35); border-color: var(--green); box-shadow: none; }
.tb4-sp-profile .spp-form .form-control[readonly] { background: #F4F4F2; color: #6b6764; border-style: dashed; cursor: not-allowed; }
.tb4-sp-profile .spp-form .form-control.invalid, .tb4-sp-profile .spp-form .form-control:invalid.form-control-danger { border-color: #b3261e; }
.tb4-sp-profile .spp-form label.invalid, .tb4-sp-profile .spp-form .form-control-feedback { color: #b3261e; }
.tb4-sp-profile .spp-form .input-group { display: flex; flex-wrap: nowrap; align-items: stretch; }
.tb4-sp-profile .spp-form .input-group > .form-control { border-radius: 8px 0 0 8px; }
.tb4-sp-profile .spp-form .input-password-toggle { min-height: 46px; padding: 0 14px; border-radius: 0 8px 8px 0; border: 1.5px solid #cfccc8; border-left: 0; background: #fff; color: var(--ink); }
.tb4-sp-profile .spp-form .input-password-toggle:hover { background: #F4F4F2; }
.tb4-sp-profile .spp-form meter { width: 100%; max-width: 520px; height: 8px; margin: 8px 0 2px; }
.tb4-sp-profile .spp-form small.form-text, .tb4-sp-profile .spp-form .form-text, .tb4-sp-profile .spp-form [id$="-desc"] { display: block; margin-top: 6px; font-size: 13.5px; line-height: 1.45; color: var(--muted); }
.tb4-sp-profile .spp-rules { list-style: none; margin: -4px 0 18px; padding: 12px 14px; max-width: 520px; border-radius: 10px; background: #FAFCF5; border: 1px solid #e3ecd0; display: flex; flex-wrap: wrap; gap: 8px 22px; }
.tb4-sp-profile .spp-rules li { display: inline-flex; align-items: center; gap: 7px; font-size: 14px; font-weight: 700; color: var(--muted); }
.tb4-sp-profile .spp-rules li::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--lime); flex: 0 0 auto; }
.tb4-sp-profile .spp-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 8px; padding-top: 20px; border-top: 1px solid #efedea; }
.tb4-sp-profile .spp-actions .btn { min-height: 48px; padding: 13px 22px; font-size: 15px; }
.tb4-sp-profile .spp-side { display: flex; flex-direction: column; gap: 18px; }
.tb4-sp-profile .spp-panel { padding: 20px 22px; border-radius: 14px; background: #fff; border: 1px solid #e3ecd0; }
.tb4-sp-profile .spp-panel h2 { margin: 10px 0 4px; font: 900 12px/1.2 var(--sans) !important; letter-spacing: .12em; text-transform: uppercase !important; color: #8a8582; }
.tb4-sp-profile .spp-panel h3 { margin: 0 0 12px; font-size: 15px; font-weight: 900 !important; color: var(--ink); }
.tb4-sp-profile .spp-ic { display: grid; place-items: center; width: 46px; height: 46px; border-radius: 50%; background: var(--tint); }
.tb4-sp-profile .spp-ic::before { content: ""; width: 16px; height: 16px; border-radius: 50%; border: 2.5px solid var(--green-dk); }
.tb4-sp-profile .spp-who { margin: 0; display: flex; flex-direction: column; gap: 2px; }
.tb4-sp-profile .spp-who b { font-size: 17px; color: var(--ink); overflow-wrap: anywhere; }
.tb4-sp-profile .spp-who span { font-size: 14px; color: var(--muted); overflow-wrap: anywhere; }
.tb4-sp-profile .spp-tips { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; font-size: 14px; line-height: 1.45; color: var(--ink-soft); }
.tb4-sp-profile .spp-help2 { background: #F7FBEF; }
.tb4-sp-profile .spp-help2 p { margin: 0; font-size: 14px; line-height: 1.5; color: var(--ink-soft); }
.tb4-sp-profile .spp-help2 a { font-weight: 800; color: var(--green-ink); text-decoration: underline; text-underline-offset: 3px; }

@media (max-width: 1100px) {
  .tb4-sp-profile .spp-grid { grid-template-columns: minmax(0, 1fr) 300px; gap: 24px; }
}
@media (max-width: 860px) {
  .tb4-sp-dept .sp-jhd .proddept-card-grid { grid-template-columns: repeat(2, minmax(0, 1fr)) !important; gap: 10px; }
  .tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile { min-height: 72px; padding: 14px 12px 14px 14px; }
  .tb4-sp-dept .sp-jhd .tb4-dtile-name { font-size: 15px; }
  .tb4-sp-profile .spp-grid { grid-template-columns: 1fr; gap: 24px; }
  .tb4-sp-profile .spp-form { padding: 20px 16px; }
  .tb4-sp-profile .spp-actions .btn { flex: 1 1 100%; }
}

/* deploy-kb-icons-v1b: KB view (view=kb) category cards. The component's category thumbnail <img> (404) is replaced
   in the HTML by span.kb-cat-ic with an inline line icon (kb/snippet_cat.php). No .tb4-sp root here, so no var(). */
.kb-catcard .kb-cat-ic { width: 42px; height: 42px; border-radius: 10px; background: #F3F8E6; color: #3DB54A; display: grid; place-items: center; }
.kb-catcard .kb-cat-ic svg { width: 24px; height: 24px; display: block; }

/* deploy-kbsearch-depticons-v1 (design: Mockup Bot deploy-support-kbsearch-depticons-v1 snippets/kb-search.css + dept-icons.css).
   1) KB search box .tb4-kbsearch (_tb4sp/kb-search.php): KB view (no .tb4-sp root, so literal colours) + login page band. */
.tb4-sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0 0 0 0) !important; clip-path: inset(50%) !important; white-space: nowrap !important; border: 0 !important; }
.tb4-kbsearch { margin: 0; max-width: 640px; width: 100%; font-family: "Lato", "Helvetica Neue", Arial, sans-serif; }
.tb4-kbsearch-field { display: flex; align-items: center; gap: 0; height: 56px; padding: 0 6px 0 0; background: #fff; border: 1.5px solid #cfccc8; border-radius: 12px; box-sizing: border-box; transition: border-color .15s, box-shadow .15s; }
.tb4-kbsearch-field:focus-within { border-color: #3DB54A; box-shadow: 0 0 0 3px rgba(61,181,74,.18); }
.tb4-kbsearch-ic { flex: 0 0 48px; display: grid; place-items: center; color: #5c5856; line-height: 0; }
.tb4-kbsearch-ic svg { width: 20px; height: 20px; display: block; }
.tb4-kbsearch .tb4-kbsearch-input { flex: 1 1 auto; min-width: 0; height: 100%; margin: 0; padding: 0 10px 0 0; border: 0 !important; border-radius: 0; background: transparent !important; box-shadow: none !important; outline: 0; font-family: inherit; font-weight: 400; font-size: 17px; line-height: 1.3; color: #231F20; -webkit-appearance: none; appearance: none; }
.tb4-kbsearch .tb4-kbsearch-input::placeholder { color: #8a8582; opacity: 1; }
.tb4-kbsearch .tb4-kbsearch-input::-webkit-search-cancel-button { cursor: pointer; }
.tb4-kbsearch .tb4-kbsearch-btn { flex: 0 0 auto; height: 44px; margin: 0; padding: 0 22px; border: 0; border-radius: 9px; background: #3DB54A; color: #fff; font-family: "Lato", "Helvetica Neue", Arial, sans-serif !important; font-weight: 700; font-size: 16px; line-height: 1; text-transform: none !important; letter-spacing: normal !important; cursor: pointer; transition: background-color .15s; }
.tb4-kbsearch .tb4-kbsearch-btn:hover { background: #2f8f3a; color: #fff; }
.tb4-kbsearch .tb4-kbsearch-btn:focus-visible { outline: 3px solid rgba(61,181,74,.45); outline-offset: 2px; }
@media (max-width: 640px) {
  .tb4-kbsearch-field { height: 52px; padding-right: 5px; }
  .tb4-kbsearch-ic { flex-basis: 42px; }
  .tb4-kbsearch .tb4-kbsearch-input { font-size: 16px; } /* 16px: no iOS zoom on focus */
  .tb4-kbsearch .tb4-kbsearch-btn { height: 42px; padding: 0 16px; font-size: 15px; }
}
/* login page KB band: search box right of the heading, "Browse all articles" under it (stacks on mobile) */
.tb4-sp .spl-kb-head .tb4-kbsearch-wrap { display: flex; flex-direction: column; align-items: flex-end; gap: 10px; flex: 0 1 520px; }
.tb4-sp .spl-kb-head .tb4-kbsearch-wrap .tb4-kbsearch { flex: none; }
.tb4-sp .spl-kb-browse { font: 700 14px/1.2 var(--sans); color: var(--green-dk); text-decoration: underline; text-underline-offset: 3px; }
@media (max-width: 860px) {
  .tb4-sp .spl-kb-head .tb4-kbsearch-wrap { align-items: stretch; flex: 1 1 100%; width: 100%; }
}
/* KB view hero + results page (kb/default_kbsearch.php adds .tb4-kb-results / .tb4-kb-count): heading not uppercase */
.joomhelpdesk_kb_main .kb-hero-search .tb4-kbsearch { margin: 6px 0 28px; }
.tb4-kb-results .kb-hero .page-header h1 { text-transform: none !important; letter-spacing: normal !important; }
.tb4-kb-results .tb4-kb-count { font: 700 15px/1.4 "Lato", Arial, sans-serif; color: #5c5856; margin: 0 0 16px; }

/* 2) department step tiles (_tb4sp/dept-icons.php): 42px #F3F8E6 box, 24px green line icon left of the name;
   at <=860px (2 across) the icon sits above the name, centred. */
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile { gap: 14px; }
.tb4-sp-dept .sp-jhd .tb4-dtile-ic { flex: 0 0 42px; width: 42px; height: 42px; border-radius: 10px; background: #F3F8E6; color: #3DB54A; display: grid; place-items: center; transition: background-color .15s, box-shadow .15s; }
.tb4-sp-dept .sp-jhd .tb4-dtile-ic svg { width: 24px; height: 24px; display: block; }
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile:hover .tb4-dtile-ic,
.tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile:focus-visible .tb4-dtile-ic { background: #fff; box-shadow: inset 0 0 0 2px #cfe5b5; }
@media (max-width: 860px) {
  .tb4-sp-dept .sp-jhd .proddept-card.tb4-dtile { flex-direction: column; align-items: center; justify-content: center; text-align: center; gap: 8px; }
  .tb4-sp-dept .sp-jhd .tb4-dtile-name { overflow-wrap: normal; word-break: normal; hyphens: manual; }
  .tb4-sp-dept .sp-jhd .tb4-dtile-ic { flex-basis: 36px; width: 36px; height: 36px; border-radius: 9px; }
  .tb4-sp-dept .sp-jhd .tb4-dtile-ic svg { width: 21px; height: 21px; }
}

/* ---------- support-copy-v1 (Bridgette's support copy review, 2026-09-28): approved copy elements (nothing hidden) ---------- */
.tb4-sp .spt-empty { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 14px 20px; padding: 20px 22px; border-radius: 14px; background: #fff; border: 1.5px dashed #cfccc8; }
.tb4-sp .spt-empty .spt-empty-btn { flex: 0 0 auto; }
.tb4-sp .spt-empty h3 { margin: 0 0 6px; font: 700 17px/1.3 var(--sans); color: var(--ink); }
.tb4-sp .spt-empty p { margin: 0; font-size: 15px; color: var(--muted); }
.tb4-sp .sdt-waiting a { margin-left: 6px; font-weight: 700; color: var(--green-ink); text-decoration: underline; }
.tb4-sp .sdt-reopen { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 16px; padding: 16px 18px; border-radius: 12px; background: var(--tint); }
.tb4-sp .sdt-reopen p { margin: 0; font-weight: 700; color: var(--ink); }
.tb4-sp .sdt-unas, .tb4-sp .sdt-closehelp { margin: 10px 0 0; font-size: 14px; color: var(--muted); }
.tb4-sp .snt-urgent { padding: 18px 22px; border-left: 5px solid var(--yellow); }
.tb4-sp .snt-urgent p { margin: 0; font-size: 14.5px; color: var(--ink-soft); }
.tb4-sp .snt-urgent a { font-weight: 700; color: var(--green-ink); white-space: nowrap; }
.tb4-sp .snt-subjhelp, .tb4-sp .tb4-upload-help { margin: 6px 0 0; font: 400 14px/1.45 var(--sans); color: var(--muted); }
.tb4-sp-dept .sp-jhd .tb4-dtile-txt { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.tb4-sp-dept .sp-jhd .tb4-dtile-desc { font: 400 14px/1.4 var(--sans); color: var(--muted); }
@media (max-width: 860px) {
  .tb4-sp-dept .sp-jhd .tb4-dtile-txt { align-items: center; }
  .tb4-sp-dept .sp-jhd .tb4-dtile-desc { font-size: 13px; }
}

/* ---------- deploy-guest-track-off-v1: login field icons (Bridgette, 2026-09-28; from Mockup Bot's deploy-login-icons-v1) ----------
   1. The type reset above (.tb4-sp :is(... span ...) { font-family: var(--sans) !important }) also hit the component's Font Awesome
      <span class="fas ..."> icons, so their glyphs were drawn in Lato (empty box). Icon-font elements get their icon font back
      (same specificity, later + !important, so this wins over the reset). The reset itself is unchanged.
   2. The helper swaps the username / password field icon spans for inline SVGs (.tb4-field-ic) that sit inside the field. */
.tb4-sp :is(.fas, .far, .fa, .fa-solid, .fa-regular, [class^="icon-"], [class*=" icon-"]) { font-family: var(--fa-style-family, "Font Awesome 6 Free") !important; }
.tb4-sp :is(.fab, .fa-brands) { font-family: "Font Awesome 6 Brands" !important; }
.tb4-sp .sp-jhd .input-group:has(> .tb4-field-ic) { position: relative; flex-wrap: nowrap; }
.tb4-sp .sp-jhd .tb4-field-ic { position: absolute; left: 14px; top: 50%; transform: translateY(-50%); z-index: 6; display: flex; align-items: center; justify-content: center; width: 20px; height: 20px; color: var(--muted); pointer-events: none; }
.tb4-sp .sp-jhd .tb4-field-ic svg { display: block; width: 20px; height: 20px; }
.tb4-sp .sp-jhd .tb4-field-ic + .form-control { width: 100%; min-width: 0; margin-left: 0 !important; padding-left: 44px !important; border-radius: 8px !important; }
.tb4-sp .sp-jhd .input-group:focus-within > .tb4-field-ic { color: var(--green-dk); }
@media (max-width: 640px) {
  .tb4-sp .sp-jhd .tb4-field-ic { left: 12px; }
  .tb4-sp .sp-jhd .tb4-field-ic + .form-control { padding-left: 42px !important; font-size: 16px; } /* 16px: no iOS zoom */
}