Existing clients
Client support
Sign in to open a support ticket, follow the conversation with our team and see every request you've sent, all in one place.
- 1Sign inUse the login we set up for you.
- 2Open a ticketTell us what's wrong and attach screenshots.
- 3Track the replyWe reply within 1 business day, here and by email.
We reply within 1 business day.
Login requests: support@3by400.com
No login yet? Client accounts are set up by our team. Email support@3by400.com and we'll send you one.
Returning User
Sign in to your account to track all your tickets.
Knowledge base
Answers to common questions, open to everyone. No sign-in needed.
- 3by400 Web Site: Getting help, accounts and how support works
- Joomla: Template overrides and working with your Joomla site
- 3rd-Party Software: Meeting tools, FTP clients, calendars and other services
- Good Business Practices: eCommerce choices and greener ways of working
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Call us and someone on our team will help, or email us.
We reply within 1 business day.